Contact Us
Whether you have a question about one of our casino reviews, want to flag an update, or simply need to point us toward something we may have missed, this is the right place. The team behind Online Casinos Australia reviews and researches offshore online casinos for Australian players, and we take reader feedback seriously.
How to Reach Us
The fastest way to get a response is by email. Send your message to [email protected] and we will aim to reply within two business days. Please include as much detail as you can — the casino name, the specific page or claim you are writing about, and any supporting information you have.
What We Can Help With
- Review queries — if something in one of our casino write-ups appears outdated or inaccurate, let us know. Bonus offers, terms and conditions change frequently, and we rely on reader reports as well as our own ongoing research to keep pages current.
- Editorial suggestions — if there is an offshore casino popular with Australian players that you think belongs on our comparison pages, we welcome the suggestion. We cannot guarantee coverage, but every submission is considered against our evaluation criteria.
- Site errors — broken links, formatting issues or anything that makes a page hard to use: please tell us and we will fix it.
- Affiliate and partnership enquiries — if you represent a casino brand or an affiliate network and want to discuss whether your product meets our standards, email us at the address above with full details of the licence, jurisdiction and current player offering.
- General questions — if you are unsure where to start comparing casinos or have a question about how our site works, we are happy to point you in the right direction.
What We Are Not Able to Do
Online Casinos Australia is an independent comparison and information site. We do not operate any gambling services, process deposits or withdrawals, or hold player accounts. If you have a dispute with a casino listed on this site, you will need to contact that casino's support team directly. We are not in a position to intervene in account, payment or bonus disputes on your behalf.
For concerns about gambling habits or access to self-exclusion tools, please visit our responsible gambling guidance page, which lists practical resources available to Australian residents.
A Note on How We Work
Online Casinos Australia earns revenue through affiliate commissions when readers follow links to casino sites and register an account. This commercial arrangement does not influence which casinos we rank, how we rate them, or what we write about them. Our reviews are based on independent research, and every recommendation on this site carries at least one genuine limitation. You can read more about our approach on our about us page, and our full terms and conditions set out the basis on which we publish.
Response Times
| Type of enquiry | Typical response time |
|---|---|
| Factual correction or review update | Within 2 business days |
| General reader question | Within 2–3 business days |
| Partnership or commercial enquiry | Within 5 business days |
| Technical or site error report | Within 1–2 business days |
Before You Write
Many common questions are already answered across the site. If you are trying to understand how welcome bonuses work, which payment methods are accepted at offshore casinos, or how to compare pokies libraries, our review pages cover these in detail. The casinos we currently feature include VegasNow, LuckyOnes, CrazyTower, Crownplay, Cashed, Coin Casino, LuckyDreams, Just Casino, Alter Spin and Bet Republic — each with a full write-up that covers bonuses, games, payment options and any conditions that apply.
If your question relates to responsible gambling support specifically, our responsible gambling page is the better starting point — it covers options available to Australian players, including self-exclusion tools and support services, in more depth than we can provide through general correspondence.
Our Contact Details
Email: [email protected]
Website: stopthetraffik.com.au
Market: Australia
We read every message we receive. If your enquiry is time-sensitive — for example, if you have spotted a bonus offer with incorrect terms on one of our pages — please say so in your subject line and we will prioritise it.